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The Kennedy Center

Enterprise Systems and Projects Intern

Department description

The Information Technology department supports all departments in the Kennedy Center by providing systems and technology to support all areas of the operations. The Data & Analytics team in particular supports the tools and data that is provided to Marketing, Development, Education, Finance and many other departments to allow them to make data-driven decisions. We analyze, clean, and prepare data for a very wide variety of projects and are leveraging tools such as Tableau, SSRS, R, and more to support self-service analytics to our data analysts.

Project description

This internship will provide know-how in managing the business systems that are essential to arts administration. Intern will have the opportunity to learn about the design of training program and development of training materials of the ticketing/fundraising system and venue management system. This will require the intern to gain thorough understanding of the software and its business usage through working with a wide range of users of these systems, and to gain hands-on experience in technical writing.

The intern will also have the opportunity to participate in at least one project either relating to website development or business system implementation/upgrade. They can both observe project management and quality control best practice in action through this experience as well as contribute to the continuous improvement of related protocols.

Intern will be coached and work closely with Director of Business Systems, Business Systems Administrators, and Technical Project Managers.

Key Dates

Summer 2019 Term

Applications Due: March 17, 2019

Term Dates: June 3-August 16, 2019

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Spring 2019 Term

Application closed November 11, 2018

Term Dates: January 22-May 3, 2019

Fall 2018 Term

Term Dates: September 10-December 14, 2018